Privacy Policy — Dreamscatcher

Dreamscatcher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

When you create an account, we may collect:

Email address — used for account creation, authentication, and communication
Name — optionally provided for personalization
Authentication credentials — securely stored for login purposes

1.2 Dream Content

The core of our Service involves dream journaling and interpretation. We collect:

Dream descriptions — the text you submit for interpretation
Dream metadata — date, time, and optional tags you provide
Interpretation results — AI-generated analysis of your dreams

Your dream content is treated with the highest level of confidentiality. We do not share your dream content with third parties for marketing or advertising purposes.

1.3 Usage Data

We automatically collect certain information when you use the Service:

Device information (model, operating system, unique device identifiers)
Log data (IP address, access times, pages viewed)
Usage patterns (features used, frequency of use)

2. How We Use Your Information

We use the collected information for the following purposes:

To provide the Service — processing dream interpretations and maintaining your journal
To improve the Service — analyzing usage patterns to enhance features and user experience
To communicate with you — sending service updates, support responses, and account notifications
To ensure security — detecting and preventing fraudulent or unauthorized activity
To comply with legal obligations — responding to lawful requests and enforcing our terms

3. Data Storage and Security

We implement industry-standard security measures to protect your information:

Encryption — data is encrypted in transit (TLS) and at rest
Access controls — strict internal access policies limit who can view your data
Secure infrastructure — hosted on reputable cloud providers with robust security certifications
Regular audits — periodic security assessments and vulnerability testing

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

4. Data Retention

We retain your personal information and dream content for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through the app settings or by contacting us. Upon account deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.

5. Third-Party Services

We may use third-party services to support our operations:

AI processing — dream content is processed by AI models to generate interpretations
Cloud hosting — data is stored on secure cloud infrastructure
Analytics — anonymized usage data helps us improve the Service
Payment processing — token purchases are handled by secure payment providers (e.g., Stripe)

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access — request a copy of your personal data
Correction — request correction of inaccurate data
Deletion — request deletion of your account and data
Portability — request transfer of your data to another service
Objection — object to certain processing activities

To exercise these rights, please contact us atsupport@dreamscatcher.com.au.

7. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@dreamscatcher.com.au
Location: Melbourne, Australia